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To keep staff at Northwestern Memorial Hospital (NMH) in Chicago in a state of constant preparedness for a Joint Commission survey, updates are e-mailed to managers and then are communicated to staff. Following is an example on patient education:
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In her position as associate director in standards interpretation at The Joint Commission in Oakbrook Terrace, IL, Virginia McCollum, RN, MSN, answers questions on how to meet standards including those in reference to patient education.
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Blue Cross Blue Shield of Rhode Island's case management department consistently scores in the 90th percentile on satisfaction surveys sent to members who have completed a case management program.
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A Medicare demonstration project at Montefiore Medical Center in New York City provides care coordination to help high-cost, fee-for-service beneficiaries comply with their medical treatment plan and access the community services they need to manage their chronic conditions.
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One day you may show up to work and find that surveyors from The Joint Commission are in the process of surveying your facility. Because there is no preset date for surveys or advance warning, health care institutions must remain in a constant state of readiness.
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Alarmed by continuing deaths and severe adverse reactions after treatment for latent tuberculosis, the Centers for Disease Control and Prevention (CDC) is seeking funding approval for a national surveillance system to track the events.
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No more needlesticks. That is the ambitious goal set by the Centers for Disease Control and Prevention (CDC) as one of its "healthcare safety challenges." But for many hospitals, dramatic reductions in sharps injuries have given way to a stabilizing level or even increases in needlesticks.
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The duty to protect patients from the flu has a very personal meaning at Central Maine Healthcare in Lewiston.
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Using ultrasound at the patient's bedside is a noninvasive way to diagnose intravascular volume depletion in children with gastroenteritis, says a new study.
